1. Information We Collect

We may collect various types of information, including but not limited to:

• Personal Information: Name, email address, company name, billing information, and contact details when you register for an account.
• API Usage Information: API keys, request logs, usage patterns, and data access history.
• Technical Information: IP address, device information, browser type, operating system, and usage patterns.

2. Use of Cookies

We may use cookies and similar technologies to collect information about your access to and use of our product and services. Cookies are small data files stored on your device's browser that help us improve your experience and provide personalized features. We ask for your choice the first time you visit, and we do not load any analytics or session recording until you accept. Essential cookies are used regardless, because the product cannot function without them.

Types of Cookies We Use:

• Essential Cookies: These cookies are necessary for the proper functioning of the product. They enable core functionalities such as authentication, security, and accessibility.
• Analytical/Performance Cookies: These cookies help us analyze how users interact with our product. We use this data to enhance user experience and optimize our offerings.
• Functionality Cookies: These cookies remember your preferences and settings to provide a more personalized experience.

Session Recording:

If you accept, we also use a third party session recording tool to understand how people move through the product, so we can find the places where it is confusing or broken. This records your interactions with the page, such as clicks, scrolling and navigation, and reconstructs them for playback.

Sensitive values are masked before anything leaves your browser and are never recorded. This includes your API keys and webhook signing secrets, which are masked explicitly wherever we display them, and the contents of form fields. Recording does not start unless you accept, and it stops if you later change your choice.

Managing Cookies:

You can change your choice at any time using the Cookie preferences link in the footer of any page. Opting out stops analytics and session recording. You can also control and manage cookies through your browser settings. Please note that disabling certain cookies may impact the functionality of our product.

3. How We Use Your Information

We may use your information for various purposes, including:

• Providing and improving our API services and dashboard.
• Processing your API requests and delivering job data.
• Monitoring API usage to ensure service quality and enforce rate limits.
• Personalizing your experience and delivering relevant content.
• Communicating with you about updates, service announcements, and offers.
• Analyzing usage patterns and trends to enhance our product.
• Billing and account management.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our product and services, such as:

• Payment processors for billing purposes.
• Cloud infrastructure providers for hosting our services.
• Analytics providers to help us understand service usage, currently Google Analytics.
• Session recording providers to help us find usability problems, currently Microsoft Clarity. These providers only receive data if you have accepted cookies.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. API request logs are retained for a limited period for debugging and analytics purposes. We will delete or anonymize your data upon request, subject to any legal obligations to retain certain information.

6. Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes encryption of data in transit and at rest, secure API key management, and regular security audits. However, no data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Choices

You have the right to:

• Access, correct, or delete your personal information.
• Regenerate or revoke API keys at any time.
• Opt-out of receiving marketing communications from us.
• Request a copy of your data in a portable format.
• Close your account and have your data deleted.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website with an updated "Last Updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].